Welcome to the Golden Peanut Delights FAQ page! Here, you'll find answers to the most common questions our customers have. If you need more assistance, feel free to reach out to us!
1. What products do you offer?
We specialize in homemade peanut butter cookies and Golden Peanut Delights, a delicious assortment of roasted peanuts coated in a variety of sweet and savory flavors. Our products are made with high-quality, locally sourced ingredients, with a focus on freshness and flavor.
2. Are your products made from scratch?
Yes! All of our cookies and peanut treats are made from scratch with care and love. We use only the finest ingredients to ensure the highest quality and the best taste in every bite.
3. Do you offer gluten-free options?
Currently, we do not offer a gluten-free version of our peanut butter cookies or peanut snacks. However, we are constantly exploring new options, so check back for future product releases!
4. How can I place an order?
To place an order, simply visit our Shop page, select your products, and follow the checkout process. You can pay securely with a credit/debit card or through PayPal.
5. How do I know when my order will arrive?
Once your order is placed, you will receive an email confirmation with tracking details. We process all orders within 1–3 business days. Shipping times may vary depending on your location, but we aim to deliver your treats as quickly as possible!
6. Do you ship internationally?
At this time, we only offer domestic shipping within the United States. We hope to expand internationally in the future, so stay tuned for updates!
7. Can I change or cancel my order?
We begin processing orders as soon as they’re placed to ensure a quick delivery. If you need to make a change or cancel your order, please contact us within 24 hours of purchase, and we'll do our best to accommodate your request. After this period, orders are typically already in the shipping process and cannot be modified.
8. What should I do if my package is damaged or lost?
If your order arrives damaged or is lost during transit, please contact us immediately at [email protected] We’ll work with the carrier to resolve the issue and, if necessary, send a replacement product.
9. Do you accept returns?
Due to the nature of our products, we cannot accept returns on opened or consumed items. However, if your product is damaged, defective, or you received the wrong item, please reach out to us within 7 days of delivery, and we'll be happy to assist with a replacement or refund.
10. How do I leave a review?
We’d love to hear your feedback! To leave a review, simply visit the Review page or product page and share your thoughts. Your reviews help us improve and allow other customers to make informed decisions.
11. Can I purchase your products as a gift?
Absolutely! We offer gift packaging for special occasions. Please email us at [email protected] if you'd like to add a personalized note or request a gift box for your order.
12. Are your products vegan or vegetarian?
Our peanut butter cookies contain butter and eggs, so they are not vegan. However, our Golden Peanut Delights are vegetarian, as they are made with simple ingredients. Be sure to check individual product descriptions for more detailed ingredient information.
13. How can I contact you if I have a question?
If you can’t find the answer to your question here, feel free to contact us via our Contact Page or email us at [email protected]. We’re happy to assist!
14. Do you offer wholesale pricing for businesses?
Yes, we offer wholesale pricing for businesses interested in carrying our products. Please email us at [email protected] for more information and to discuss partnership opportunities.
Still Have Questions?
If you need further assistance, don’t hesitate to reach out. Our team is happy to help and ensure your experience with Golden Peanut Delights is a sweet one!